Contact us
Questions?
Start here.
Made by Sentimo 灵物. The contact channels below are still being confirmed and will be filled in here once they are.
Invite codes and sign-up
Sign-up is invite-only for now. To sign up, contact us first; after checking, we send you an invite code by hand. Enter the code on the sign-up page, then finish with a verification code sent to a mainland China phone (+86) or an email address. Invite codes have a limited number of uses and a validity period, and we may pause sign-up, in which case the sign-up page says sign-up is currently closed.
Contact channel: [To be confirmed: invite-code contact channel]
Account, usage and feedback
Email: [To be confirmed: support email]
Terms, privacy and refunds
The related documents are all drafts awaiting lawyer review: Terms of service、Privacy policy、Refund policy. Legal contact details are to be confirmed; see the placeholders inside each document.
The operating entity's name and address are to be confirmed; the placeholders in the page footer and in the legal documents will be replaced together once they are. Sentimo is an independent third-party tool and is not affiliated with Ozon.